Privacy Policy t252x — Your Information, Our Responsibility
This document explains how t252x collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy and handling your data in a transparent and responsible manner.
Effective date: 1 January 2026. Last updated: 2026.
Information We Collect from You
When you register and use the t252x platform, we collect several categories of information to enable us to deliver our services securely and efficiently.
Account & Identity Information
This includes your full name, email address, phone number, date of birth, and registered password. For identity verification (KYC) purposes, we may request a copy of your MyKad or passport. This information is required to ensure account security and meet platform operating requirements.
Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (RM), we record transaction details including the amount, payment method and timestamp. For bank transfers and FPX, we retain the registered bank account number. We do not store credit or debit card details directly on our servers — card processing is handled by secure third-party payment processors.
Device, Browser & Usage Data
We automatically collect technical information when you access the platform, including IP address, browser type, device operating system, screen resolution, session duration, and pages visited. This data is used to diagnose technical issues, improve platform performance, and detect suspicious activity.
Cookies & Session Tracking
The t252x platform uses cookies to maintain your login session, store language preferences, and keep platform features running properly. Session cookies are cleared when you close your browser, while persistent cookies remain until they expire or you delete them manually. You can manage cookie settings through your browser, though this may affect certain platform functionality.
How Your Information Is Used
T252x uses the information collected solely for legitimate purposes directly related to platform operations and user experience.
Verifying user identity, processing registrations, and managing login security.
Processing deposits and withdrawals in RM and resolving financial disputes.
Analysing usage patterns to improve platform performance and user experience.
Detecting and preventing suspicious activity or conduct that violates platform terms.
Helping users resolve technical issues and respond to account enquiries.
Sending you information about promotions or platform updates relevant to your account.
T252x does not use user data for third-party advertising purposes or sell personal information to any external party.
How We Store and Protect Your Data
Technical Security
All data transmitted between your device and t252x servers is encrypted using industry-standard SSL (Secure Socket Layer) protocol. You can verify this secure connection via the padlock icon in your browser's address bar. Account passwords are never stored in plain text — they are hashed using a one-way, irreversible encryption method.
Our servers are protected by firewalls and intrusion detection systems. Access to user databases is restricted to authorised personnel only, with strict access controls and full audit logs maintained at all times.
Data Retention Period
Active account information is retained for as long as your account remains active. Once an account is closed, t252x retains transaction records and relevant identity information for the minimum period required for legal compliance and the resolution of any outstanding disputes. Data that is no longer needed will be securely deleted or anonymised.
Third-Party Sharing
T252x does not sell or rent users' personal information to third parties. We share only the minimum necessary data with authorised payment processors to facilitate transactions in RM, and with relevant authorities where required under applicable Malaysian law. All third-party service providers we engage are bound by strict confidentiality agreements.
Your Rights Over Your Personal Data
As a t252x user in Malaysia, you have certain rights regarding the personal information we hold about you.
You have the right to request a copy of the personal information we hold about you. Submit your request via our support email and we will process it within a reasonable timeframe, subject to identity verification.
If any personal information we hold is inaccurate or incomplete, you have the right to request a correction. You can update certain details directly through your account settings, or contact the t252x support team for corrections that require verification.
You may request to close your account and have your personal data deleted. However, certain records may need to be retained for a specified period to meet legal obligations or resolve any outstanding matters. Approved deletion requests will be processed within the stipulated timeframe.
If you no longer wish to receive promotional notifications from t252x, you may opt out at any time via the notification settings in your account or by contacting our support team. Opting out of marketing communications will not affect important account-related notifications.
To exercise any of the above rights, please contact us at [email protected] with a clear description of your request. We will verify your identity before processing any request relating to personal data.
Policy Updates & How to Reach Us
Privacy Policy Updates
T252x reserves the right to update this privacy policy from time to time to reflect changes in data collection practices, legal requirements, or platform operations. Users will be notified of any material changes via in-platform notifications or their registered email address. The date of the latest revision will be updated at the top of this document. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.
Privacy-Related Enquiries
If you have any questions, concerns or complaints about how t252x handles your personal data, please reach out to us through the following channels:
- Email: [email protected]
- In-platform live chat (available 24 hours)
- FAQs are available at our FAQ page
This privacy policy is governed by Malaysian law, including the applicable Personal Data Protection Act 2010 (PDPA). By using the t252x platform, you consent to the collection and processing of data as described in this policy.
Confident in Our Privacy Protection?
Register your t252x account with confidence, knowing that your personal information is handled securely, transparently, and responsibly in accordance with the policy outlined above.